Mice are cute when they are in a cotton field. They are not so cute when they are scratching the walls in your apartment. They are a health hazard, nuisance, and sometimes frightening. They can be disruptive and even stressful to deal with. Mice do not wear diapers.
If you have discovered a mouse or two in your apartment, contact your landlord or apartment manager. As a property owner, he or she should pay for pest removal services. If your landlord has not responded to your phone calls, it is time to write a complaint letter.
A complaint letter provides an opportunity for him/her to develop an action plan before responding. It also demonstrates the seriousness of the matter. If you can, type the letter. Most libraries and some community centers have free access to printers. Try to write the letter in business letter format.
Below are some sample letters to landlords to give you some guidance and inspiration.
Dear Mr. Comiskey,
I am the tenant for apartment #413C in the Apple Orchard View Apartment Complex. I signed my lease in July 2016 and moved in on August 1. Overall, I have been pleased with the apartment. The size is perfect for me, and it is conveniently close to school and shopping. I also love the amenities, especially the fitness center.
However, last Thursday, my usually quiet apartment received an uninvited guest. I discovered a mouse. From my investigation, the mouse crawled in through a crack in my neighbor's wall near the refrigerator. Also, because I noticed some mouse droppings behind my fridge, I believe there are more hiding out in the apartment complex.
I left you a voice mail and text about this issue but have not heard back. This letter is my next attempt at trying to resolve the issue. I am asking that you please schedule a visit with an exterminator no later than Friday, October 14.
Please contact me with any questions at (342) 555-3524. You are welcome to text or call. I hope to hear from you soon.
Tina Rose Jorgens
Dear Mrs. Murayama,
My family and I live in apartment 501D in Canyon River Village. We signed our lease almost two years ago, in May 2016. This apartment complex has been a good fit for me and my children.
However, unfortunately, we have recently discovered a serious problem. We have found mice droppings in our kitchen and pantry. This concerns me greatly as I have young children. I have discussed this with two of my neighbors, and they have both said that they have seen mice in the apartments.
Mr. Murayama, I am kindly asking you to please address this problem immediately. I would like to suggest that you hire an exterminator. Please schedule one no late than Friday, March 18.
My family and I would be more likely to renew our lease if the mice problem is taken care of. We would also be more likely to recommend Canyon River Village to friends.
You are welcome to cal me at (501) 279-1234. Alternatively, you can reach me via email at [email protected] I hope to hear from you soon.
Dear Mrs. Hardwick,
I am a freshman at East Riverview. I live in room 347 the Scarborough Dorm. I am writing to inform you of a serious problem in campus housing.
Yesterday, my roommate and I both spotted a small, gray mouse in the dorm. We are asking to you please address this situation immediately.
Mice are not only annoying, they are a health hazard. Remember, they do not wear diapers. They can interfere with studying, sleeping, and just enjoying college life.
If you take care of the mice problem immediately, I will agree to not discuss this issue on social media. Dorm mice could keep students from apply to Riverview. Please contact me as soon as possible at (343) 222-3434. Thank you.
Sara Leigh Maverick
Dear Mr. and Mrs. Utterbach,
I am a resident in the Pecan Village Apartments. I have lived here since July of 2009. This apartment has been perfect for me. I am grateful that you offer a housing community for only those who are age 65 and above.
However, recently, I discovered a mice problem within my unit. I know with the new construction, mice are bound to come visit us. However, I would like you to please find pest control services immediately. I am asking that you address this issue no later than Friday, May 14.
You may reach me at (342) 444-2323. I hope to hear from you soon. Have a great day!
These are just a few sample landlord complaint letters. Dealing with landlords can be frustrating and stressful. For another example, feel free to check out my other article, Sample Complaint Letter to Landlord or Apartment Manager About Roaches. Good luck!
Jade on February 27, 2018:
I discovered roaches and mice in my apt immediately after moving in. I specifically asked the leasing agent if there were issues with any type of pest prior to doing so, she assured me there wasn't and that pest control comes every 3 months. This turned out to be a huge lie. I called, visited in person as well as wrote letters stating these concerns. It literally took over 1 1/2years for them to show up and turned out to be the complex maintenance men. The problem got worse I kept complaining. About another year they sent an allegedly professional. Didn't really see much results. I was told to purchase fingers, sprays and other things. These pests are getting in my fridge, appliances, clothes, furniture and my child's school work and our food. I've lost lots of food they wouldn't replace. I'm disabled on a fixed income and it would take almost a miracle for us to relocate. They've been raising the rent for the past 2 years or so which is a problem trying to move out. I've spoken to my city council members, health inspector dept and their all saying because the property isn't through HUD, they can't help and most likely if I continue to peruse we'll get evicted even though it's not legal. I can't live on the streets with a child and we have nowhere to go. I'm stuck don't know what to do. My son and I are both asthmatic and I've been having an unusual amount of breathing issues since living here. In addition, there's cigarette/marijuana smoke that comes through my walls from neighbors as I'm a non smoker. The apts not have lights on the building or parking lot. I'm on the 3rd floor so after dark, it's pitch black at my front door. I've tripped on the stairway several times either due darkness or toys from the neighbors on the 2nd floor. I don't feel safe, can't eat most of the time because of the odor from the pests. wherw do I get real help?
asif on January 01, 2018:
found trapped mouse inside the kitchen